Please read carefully our FAQ. If you can’t find the answer, please contact us by email.

What are the delivery charges for orders from the Online Shop?

C4(A4 paper) envelope : $3
C5(A5 paper) envelope : $2
C6(A6 paper) envelope : $1

We want to keep the shipping cost low for all of our customers. For this reason, we choose to ship all of our orders via Australia Post regular airmail/stamp mail.

If you need your order sooner, please upgrade your shipping choice through checkout.

Which payment methods are accepted in the Online Shop?

Major credit cards(Visa, Master Card, AMEX)

Paypal

How long will delivery take?

♥ AUSTRALIA DELIVERY ♥
We ship from Melbourne. According to AUSPOST, normal mail takes 2-6 business days in Australia.

If you need your order sooner, please upgrade your shipping choice through checkout.

♥ OVERSEAS DELIVERY TIME ESTIMATE(Ref. AUSPOST website) ♥
• Ship to New Zealand : 7 business days
• Ship to USA : 6 business days
• Ship to UK : 8 business days
PLEASE NOTE THAT THE SHIPPING TIME IS ONLY AND APPROXIMATE, WE CANNOT GUARANTEE THE SHIPPING TIME.

How secure is shopping in the Online Shop? Is my data protected?

Yes. All of your payment information is secured. 
We use COMODO SSL service.

What exactly happens after ordering?
  • You will be received your order confirmation. And your order will be ready in 2 business days to be dispatched.
  • You will notified with another email about the shipment.

CUSTOM ORDER?
– Digital Proofing : 1-2 business days – Digital proof created and sent to your email address.
– Printing : 1 day – Once you approve the artwork, production will be commence. (Printing, cutting & quality are assured)
– Shipping : Next business day – Once dispatched, you will receive an email(or other notification).

Ant that’s it. That easy!

 

Do I receive an invoice for my order?

Yes. Invoice is included in your order confirmation email.